FuserrCleaning ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes your name, email address, phone number, home address, and payment information (processed securely by Stripe). We also collect location data when you use our mobile app to help match you with nearby service providers.
2. How We Use Your Information
We use the information we collect to provide and improve our services, process bookings and payments, communicate with you about your bookings, send service updates and promotions (with your consent), match you with available service providers, and comply with legal obligations.
3. Information Sharing
We share your information with service providers working through our platform (limited to what they need to complete your booking), payment processors (Stripe), and as required by law. We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your information. All payment data is processed through Stripe and is never stored on our servers. We use SSL/TLS encryption for all data transmission.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time through your account settings or by contacting us. You may also opt out of marketing communications at any time.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@fuerrcleaning.com or +1 (111) 111-1111.